Help Center

• Treaźe is a treasure hunt experience company. Players purchase a treasure map with a set of clues that lead you to three locations. Each Location you'll scan a card with your phone and get a word or phrase. These will help you solve the final riddle.
• When someone solves the final riddle, we validate the winner and the treasure hunt is over. We then send the winner $1000. Simple
  

• Yes, we are authorized to run treasure hunts in Kelowna. We are fully insured and hold a valid business license to operate in the Okanagan Interior.
• Yes, you will receive your prize. We will mail a cheque to your address or hand deliver if easier.

• Head to treaze.co and purchase a treasure map. We will text you a confirmation to your phone number to make sure you put in a valid number.

• You will scan three cards that look like this. You can either tap using the NFC scanner on your phone or scan the QR code. Each card will give you a word.

1.  Card One: Green
2. Card Two: Mystical
3. Card Three: Animal

• The cards will be located in parks around Kelowna.
  

• The Treasure map is your ticket to enter. On the day of the treasure hunt we will send you a series of clues that will lead you to three card locations. The be texted to your phone via SMS.
  
• When someone solves the riddle, we confirm and verify the winner, and the treasure hunt is over.
  

We will refund your full amount up to 24 hours before the hunt starts. Life happens we get it.

• When the final Riddle is solved by a player. They will be prompted to validate themselves and to get in touch with us. When verified they will be sent the prize of a $1000.
  
• After this everyone will be notified there's a winner. The treasure hunt is over. You will get notified via email for the next hunt!
  

• Type your Answer into our I WON section on our website treaze.co.
• You will be prompted to verify yourself and be given a contact number to get in touch. CONGRATULATIONS!

PREPARED DEMO CONTENT

Shipping destinations:

• We ship both locally and worldwide.

Shipping times:

• Local orders take X business days to be delivered to you and we ship within X business days.
• International orders take X business days to be delivered via Carrier X, Carrier Z, Carrier N or Carrier M and we ship within same X business days.
• Shipping time might vary depending on location, shipment method and other factors.

Shipping cost:

• Orders over $X will have free shipping.
• Orders under $X will be charged for shipping depending on your chosen delivery method and country. Full price will be displayed at checkout. 

PREPARED DEMO CONTENT

Your 100% satisfaction is important for us. Life hits us from the side sometimes, we get it. We offer a up to 24 hours prior to a treasure hunt starting

PREPARED DEMO CONTENT

You can select your preferred payment method at checkout.

• We accept secure payments for both local & international customers via Credit Cards, Debit Cards & PayPal.
  
• We also accept offline payments via check & direct bank deposit in Country X and Country Z.
• Cash on Delivery is available in city X, city Z and city Y, up to $X. 

Note that additional exchange fee may apply if your currency is other than US dollars.

Yep, Your phone let's you scan each card location.

• Scan the QR code with you phone using your camera, focus on the image Or if your phone has NFC (near Field Communication) you can tap the card. This will give you a shape/word or phrase to help you solve the final riddle in the I WON section on the website.

The area of play is your city limits. The Treasure hunt region will be on our website and instagram page

The day of the treasure hunt You will receive a sms text from us with your treasure map. Enclosed will be three clues that will lead you to three card locations. At each card location you'll scan the card and be given a hint to solve the final riddle. Type the answer of the riddle into our I WON section on Treaze.co

We will verify the winner and when the hunt is over we will text everyone and release the answer.

The treasure hunts are pretty quick. Anywhere between 2 - 48 Hours. All depends on your skill Level.

• The treasure hunts are for problem solvers you do not have to be from the region to win. We design the hunts so anybody can participate

• We encourage you to work with friends and family. Use your resources, although It's not neccesary to win.

• We believe in helping the community. If you pick up trash or scan us a receipt* of a business you supported on hunt day. We will give you a complimentary hint.
• Submit your reciept or picture of garbage you picked up at the hint section on our website. Treaze.co
• Reciept has to be from hunt day, must have date*